Build models and run simulations for decision making

As applied to problem solving

What matters is the "Business Value" of a Project.

The best paired comparison approach

MBB's engagement in Analytics

RPA for Business Excellence Professionals

The CAIPO program equips professionals to lead AI-enabled process optimization initiatives by combining advanced no-code AI development with Lean Six Sigma principles. Designed for those aiming to drive business transformation, this hands-on course focuses on building multi-functional AI agents, automating complex workflows, and solving high-impact operational challenges. Key learnings include advanced solution architecture, AI-driven process improvement, system integration, and performance optimization. Participants will use tools like Voiceflow, Zapier, and Zendesk to develop scalable solutions that deliver measurable business value—without writing code. Upon completion, participants earn the Certified AI Process Optimizer credential, demonstrating their ability to integrate AI into continuous improvement strategies and lead enterprise-level automation projects.

The 4-Day Lean Practitioner and Lean Guide (LPLG) Workshop builds strong process excellence skills by following the DMAIC sequence. Participants learn Lean fundamentals, waste identification (TIMWOODS), and project scoping with Lean Canvas. The program covers SIPOC, Service Blueprinting, Customer Journey Mapping, and detailed flowcharts to define and measure processes. It includes core Lean metrics, Process Cycle Efficiency (PCE), root cause analysis (5 Whys, Fishbone, 5W1H), and TOC Thinking Processes like Current Reality Tree. Participants develop solutions using brainstorming (SCAMPER), mistake-proofing (Poka-Yoke), and TOC conflict resolution tools (Evaporating Cloud, Future Reality Tree). The workshop concludes with controls, Kanban boards, governance, and people empowerment to sustain gains, supported by diverse hands-on projects applying Lean, Design Thinking, and TOC tools systematically for impactful business results.